Sales Administrator

Crittall Windows Ltd is the world leader in the manufacture of hand crafted, beautiful steel windows and doors that grace some of the finest buildings across the globe.

As part of our growth plan, and to meet demand for our iconic products, we are seeking to appoint an Sales Administrator to join our Sales & Estimating Team, based at our head office in Witham. We offer 25 days paid annual leave (plus bank holidays), sick pay, pension and profit related bonus scheme.

This is a great opportunity to join a world renowned company with a rich heritage spanning over 170 years. The company actively supports progression and will provide learning opportunities and full training to the successful candidate.

Purpose
To carry out administrative tasks required in support of the sales department and CPS network.

Responsibilities

• Answering the homeowner sales phone line and updating CRM lead database
• Answering the sales inbox (webform) and updating CRM lead database
• Ensure CSP receive pre-qualified and vetted leads.
• Assist CSP network with sample request as required
• Answering the commercial sales enquiry phone line, take messages and route calls as required
• Following up on potential leads
• Holiday cover for receptionist
• Other ADHOC administrative duties

Key Competencies

• Good telephone manner
• Excellent written communication skills due to being customer facing first
• responder to emails
• Attentive
• Punctual
• Able to work to deadlines
• Able to self-prioritise work
• Good Windows & Excel office skills
• Previous customer service experience desired

Full details available on request via 01376 530 800 or email hq@crittall-windows.co.uk